Effective Date: January 2025
These Terms of Service ("Terms") govern your use of Orvex Services' ("Orvex," "we," "our," or "us") services, including our products, platforms, and ventures, including but not limited to web development, mobile app development, enterprise software solutions, cloud services, consulting, and related services (collectively, "Services"). By engaging with Orvex Services or using our Services, you agree to be bound by these Terms. Please read them carefully.
By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you may not use our Services. These Terms apply to all clients, users, and visitors of Orvex Studios.
Orvex Studios provides custom software development services, including:
Specific services, deliverables, timelines, and pricing are defined in individual project agreements, statements of work (SOW), or service contracts.
You agree to use our Services only for lawful purposes and in accordance with these Terms:
Payment terms, including fees, payment schedules, and methods, will be specified in your project agreement or SOW. Unless otherwise agreed:
All sales are final. Orvex Studios does not offer refunds for completed work, partially completed projects, or services rendered, except as may be explicitly agreed upon in writing in your project agreement. This includes but is not limited to: completed development work, delivered code, design assets, consulting sessions, or any other services provided.
Upon full payment, ownership of custom-developed code, designs, and deliverables created specifically for you will transfer to you as specified in your project agreement. You will receive a license or assignment of rights as agreed upon.
Orvex Studios retains all rights to:
You are granted a limited, non-exclusive, non-transferable license to use the Services and deliverables solely for your internal business purposes as specified in your agreement. You may not resell, redistribute, or reverse engineer our Services without written permission.
Deliverables will be provided according to the timeline and specifications in your project agreement. You will have a reasonable period (typically 14 days) to review and accept deliverables. If you do not provide feedback or request changes within this period, deliverables will be deemed accepted. Requested changes beyond the original scope may incur additional fees.
We warrant that Services will be performed in a professional and workmanlike manner consistent with industry standards. We will use reasonable efforts to ensure deliverables are free from material defects for a period of 30 days after delivery.
EXCEPT AS EXPRESSLY SET FORTH ABOVE, OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:
TO THE MAXIMUM EXTENT PERMITTED BY LAW, Orvex Studios SHALL NOT BE LIABLE FOR:
Our total liability for any claims arising from or related to these Terms or the Services shall not exceed the total amount paid by you to Orvex Studios in the 12 months preceding the claim. Some jurisdictions do not allow the exclusion of certain warranties or limitation of liability, so some of the above limitations may not apply to you.
You may terminate Services by providing written notice. You remain responsible for all fees incurred up to the termination date and any early termination fees specified in your agreement.
We may suspend or terminate Services immediately, with or without notice, if:
Upon termination, your right to use Services ceases immediately. We may delete your data after a reasonable retention period. Sections of these Terms that by their nature should survive termination will survive, including intellectual property, warranties, limitations of liability, and dispute resolution.
Before initiating formal proceedings, you agree to contact us at support@orvex.cc to attempt to resolve any dispute informally. We will work in good faith to resolve disputes within 30 days of receiving your notice.
If informal resolution fails, any dispute, controversy, or claim arising out of or relating to these Terms or Services shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association (AAA) or a mutually agreed arbitrator. The arbitration will be conducted in English.
You waive your right to a jury trial and agree not to participate in class action lawsuits or class-wide arbitrations against Orvex Studios.
Either party may seek injunctive relief in court to prevent irreparable harm or to enforce intellectual property rights, without first engaging in arbitration.
Both parties agree to maintain the confidentiality of proprietary information shared during the course of providing Services. This includes business plans, technical specifications, source code, and other sensitive information. Confidentiality obligations survive termination of Services and will be detailed in your project agreement or a separate Non-Disclosure Agreement (NDA).
We handle personal data in accordance with our Privacy Policy and applicable data protection laws, including GDPR and CCPA. When we process data on your behalf as part of Services, we act as a data processor and will enter into appropriate Data Processing Agreements as required by law.
We reserve the right to modify these Terms at any time. Material changes will be notified via email or through our Services. Your continued use of Services after changes become effective constitutes acceptance of the modified Terms. If you do not agree to the changes, you must discontinue use of Services.
These Terms, together with your project agreement, SOW, Privacy Policy, and any other referenced documents, constitute the entire agreement between you and Orvex Studios regarding the Services. They supersede all prior agreements, negotiations, and communications, whether oral or written.
If you have questions about these Terms, please contact us:
Email:
support@orvex.cc
Company:
Orvex Studios